What is shit sandwich?

A "shit sandwich," also known as a "criticism sandwich," is a communication technique used to deliver negative feedback or criticism in a more palatable way. The basic structure involves layering the criticism between two slices of praise or positive reinforcement.

Here's how it works:

  1. Praise (The Top Slice): Begin with a positive statement. This can be about something the person is doing well, their strengths, or a general positive attribute. The aim is to create a receptive environment. You can get more information from here about praise.
  2. Criticism (The Filling): Deliver the negative feedback or criticism directly, but preferably constructively and with specific examples. The focus should be on behavior or results rather than attacking the person's character.
  3. Praise (The Bottom Slice): Conclude with another positive statement. This can be a reminder of the person's potential, an expression of confidence in their ability to improve, or another positive attribute. Go to learn bottom%20slice to get a more information.

Why is it used?

The intended purpose of the shit sandwich is to soften the blow of criticism and make the recipient more receptive to the feedback. The praise aims to cushion the negative message and prevent defensiveness.

Criticisms of the Shit Sandwich:

  • Insincerity: It can come across as manipulative or insincere if the praise feels forced or generic.
  • Dilution of the Message: The positive statements can dilute the impact of the criticism, making it less likely that the recipient will fully understand and act upon the feedback.
  • Lack of Clarity: The "sandwich" can obscure the actual criticism, leaving the recipient confused or uncertain about what needs to change.
  • Predictability: Many people recognize the shit sandwich technique, which can undermine its effectiveness. This predictability is a big problem for this technique.

Alternatives:

More direct and honest feedback methods, such as focusing on specific behaviors and their impact, providing constructive suggestions, and actively listening to the recipient's perspective, are often considered more effective. These methods are generally considered more respectful and transparent.